Delivery in European Union countries:

Goods are sent within two working days after payment. Goods are sent through Ltd. “Venipak’’ door-to-door delivery. Delivery costs which you will see ordering is the final, it includes all charges, packing, mailing and delivery costs. If you order large quantities please e-mail us and we will try to find the optimal delivery option. Meow takes care of your ordered items. They will be packed in carton boxes, covered with a soft blanket and tied up neatly with tape; there will also be an information note attached.  Meow is not responsible for accidents caused by careless work of the parcel delivery department or from unforeseen circumstances.  However, Meow will help you solve the problems, which might appear during the delivery process (You can write your complaints and suggestions here). We will do everything we can to meet the requirements and needs of the customer and their pets.

Deliveries not European Union countries:

Goods are sent within two working days after payment. Goods are sent through JSC “Lietuvos paštas”, through the parcel delivery department. It is not a door-to-door delivery. That means you will get an information note about parcel delivery to the nearest post branch in your region. When you give the note to the post office, you will be able to receive the parcel. It is necessary to have a document, which shows your personal identity. Delivery costs which you will see ordering is the final, it includes all charges, packing, mailing and delivery costs. If you order large quantities please e-mail us and we will try to find the optimal delivery option. Meow takes care of your ordered items. They will be packed in carton boxes, covered with a soft blanket and tied up neatly with tape; there will also be an information note attached.  Meow is not responsible for accidents caused by careless work of the parcel delivery department or from unforeseen circumstances.  However, Meow will help you solve the problems, which might appear during the delivery process (You can write your complaints and suggestions here). We will do everything we can to meet the requirements and needs of the customer and their pets.